“Orbital Memorials” means Orbital Memorials LLC, whose principal mailing address is at 512 West Martin Luther King Jr. Blvd, Suite 265, Austin, TX 78701.
“Service” or “Services” means Orbital Memorials’ products, services and tools.
“Site” refers to the official Orbital Memorials website at www.orbitalmemorials.com accessible by the user through the world wide web.
“Partial Refund” means a full refund of the service cost minus the cost of shipping and handling, and a twenty (20) dollar processing fee.
“Space Flight Capsule” is the receptacle for the customer’s cremated ashes.
“Memorial Satellite” is the overall structure to be sent to space. This holds Space Flight Capsules.
“Memorial Kit” is the kit sent by Orbital Memorials to retrieve the customer’s cremated ashes.
You agree to indemnify and hold Orbital Memorials, its officers, directors, successors in interest, employees, and agents, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Orbital Memorials by any third party due to or arising out of or in connection with your use of the Site.
- LEGAL POINT OF CONTACT
For any formal or informal disputes, please direct all communication legally made to firstname.lastname@example.org.
- DESCRIPTION OF SERVICE
- PRIVATE AND STORAGE OF INFORMATION
You acknowledge and agree that Orbital Memorials has no responsibility or liability for the deletion of or failure to store any messages, other communications, or other content maintained or transmitted by the Services. You further acknowledge that Orbital Memorials reserves the right to change these general practices and limits in its sole discretion. You must contact Orbital Memorials directly regarding the closure of your account.
- RETURN POLICY
All sales are final and we are unable to offer refunds of any kind. However, a customer can opt out of a service with a Partial Refund if all of the following conditions are met 1) the customer notifies Orbital Memorials via email within thirty (30) days of the date of purchase 2) the customer has returned the Memorial Kit and 3) the Space Flight Capsule has not been integrated into the Memorial Satellite.
- DISPUTE RESOLUTION
- SERVICES VOID WHERE PROHIBITED
Orbital Memorials is a registered company in the state of Delaware, USA. Although the Site is accessible worldwide, not all features, products or services discussed, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. You are solely responsible for complying with local laws if accessing the Site from outside of the United States. Orbital Memorials, in its sole discretion, reserves the right to limit or refuse service to any person or geographic area for any reason. Any offer for any feature, product or service made on the Site is void where prohibited.
[Last edited: 03/18/2016 20:20 CST]